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Particularly ActivClient Solution 4-3: Visit: Problem 10 below for another possible solution. Solution 10-3: For Mac users, try clearing your keychain if you have received a new CAC and the site used to work. Click on Tools, Advanced, select Forget State for all cards. This problem was occurring with java 6-51 Solution 9: Navigate to the 32bit java control panel in Control Panel and remove the checkmark to "use the java next generation addon" Source

And here's the .reg file example (change device name and number to your own values): Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Cryptography\Calais\Readers\O2Micro CCID SC Reader 0] "Device"="O2Micro CCID SC Reader 0" "Groups"=hex(7):53,00,43,00,61,00,72,00,64,00,24,00,44,00,65,00,66,00,61,00,75,\ If you are trying to authenticate with your CAC, please clear your SSL sessions. How to get started?3Listing all Smart Card Readers on a system (Alcor Micro reader issues)0Windows 8.1 app Smart Card API issues with SmartCardProvisioning2WP8 Development Hyper-v emulator fails because of virtual swtich/network Now go to Add / Remove programs in Control Panel (XP), or Programs and Features in Vista, or Uninstall a Program in Windows 7 or 8. https://support.microsoft.com/en-us/kb/976832

Smart Card Error The Card Supplied Was Not Recognized

Note that I also just tried this with a new CAC, and I'm seeing similar behavior. Information: Bob Ridenour at Fort Gordon figured this out: "If you have the Common Policy certificate installed it prevents access to ATAAPS. Send Close IDGo300 (Class. Rating is available when the video has been rented.

  1. I haven't tried a different reader on the same system.
  2. Windows 7 (64 bit) users who have the IO Gear GSR-202 CAC reader [and are having problems with the reader not staying in device manager after the computer is restarted] should
  3. Other military branches look here to find where you can download ActivClient from your respective branch.
  4. Join them; it only takes a minute: Sign up Here's how it works: Anybody can ask a question Anybody can answer The best answers are voted up and rise to the
  5. SCARD_E_SERVICE_STOPPED0x8010001ELThe Smart card resource manager has shut down.
  6. Go through this guide, You might also need to expose your PIV cert if you are a Dual Persona user. . 16.
  7. You may be able to get help on Super User." – FlexoIf this question can be reworded to fit the rules in the help center, please edit the question.
  8. Look here for the needed fix. 11.

The permissions needed to write settings to the registry. Solution 4-2: Run this file to fix your Smart Card service. Solution 1-1: If using IE 8, 9, IE 10 See here for instructions for using Compatibility View Solution 1-2: If using Firefox, Chrome, Safari, or Opera you will need to Smart Card Not Recognized SCARD_E_SERVER_TOO_BUSY0x80100031LThe Smart card resource manager is too busy to complete this operation.

Solution 4: Follow these instructions Problem 5: When I try to route forms through the FCMP one of two things happen: 1. Please select a different signing method and try again. Solution 6-2 Alternative: Save ApproveIt_Fixer.doc to your computer, then open it. Add to Want to watch this again later?

This IS a fix for a Government Computer. Please Insert Smart Card Error Windows 7 Logon as an administrator, go to Control Panel - User Accounts, Turn off UAC (this was tested on a Government owned Vista computer) 2. Your AKO shortcut in your favorites could be outdated. Information: Your computer has Internet Explorer 8 or 9 installed, Government websites are not ready for IE 8 or 9 yet.

Windows 7 Smart Card Driver Not Found

How to explain centuries of cultural/intellectual stagnation? http://www.id.ee/index.php?id=37465 Solution 9-2: Another place to look is at the Microsoft Answers page. Smart Card Error The Card Supplied Was Not Recognized Choose the certificate that doesn't have Email in it, and put a check in the box that says "Use this certificate as default" (if this is your personal computer). No Smart Card Found Insert Smart Card And Try Again Loading...

online bank, but when signing a payment order, you'll still get the same error messages.The ID card utility recognises the document in the card reader, but at the same time DigiDoc3 In such case, you will have to run specific Microsoft commands to check your registry integrity, but this is out of the scope of the present procedure. find the 'smart card service' in the list3. Solution 9: Follow the guidance on the Air Force specific page . . . Smart Card Driver Windows 7 Download

NOTE for Windows users: One person informed me that he was able to uninstall JRE after installing the DBSign on his Windows computer, and DTS still worked. Solution 5a: Plug it in and use it Problem 6: How do I get the message to stop coming up that says my CAC reader isn't plugged in? Considering I just replaced the reader (and re-installed drivers, rebooted, etc.) is there something wrong with my Smart Card? Once you have installed Adobe Reader 9.5 or 9.3, ApproveIt.

Problem 4: While attempting the above fix you receive "The Call to DllRegisterServer Failed with Error Code 080004005" on Windows Vista Solution 4: You need to run 3 [above] as Smart Card Minidriver Windows 7 Download Facing weird issues with access control and string concatenation Given that with a small character Why are rainbows brighter through polarized glass? To check if this is the case, have an administrator open the program via the "Run as..." prompt so they can log into the administrator account and open the program, accept

If that doesn't work, keep reading for other ideas below.

Solution 7-1: Open Internet Explorer, Click: Tools, Internet Options, Content (tab), Certificates (button), Intermediate Certification Authorities (tab), look down the Issued To column for: Common Policy, select it and then click It just seems to work better. Internet Explorer 11 on Windows 7, 8, and 8.1 needs some assistance to work. Smart Card Error In Videocon D2h You can also copy / create a shortcut for this program to your desktop.

Problem 2: Receive quick beep when you start your computer with the CAC reader plugged in, or when plugging in your CAC reader. Government systems: Disabling virtualization completely may Solution this problem as well. McAfee is famous for making installs difficult. SCARD_E_INVALID_PARAMETER 0x80100004LOne or more of the supplied parameters could not be properly interpreted.

Install the driver Go back to section "Check reader detection at hardware level " and check if your reader is correctly installed now. Solution 4-5: Follow guidance in this PDF, or watch this video Problem 5: CAC works to sign forms, but cannot access CAC enabled websites. Otherwise try to plug your reader into another USB slot of the same machine or into another machine. How can it say protocol not supported?

So, if you are using another CAC enabler, uninstall it per the Mac uninstall page, then download and install CACkey from table 4 on the CAC enablers page. .. . Neil Pahl 25,864 views 29:49 What is a smart card? - Duration: 2:19. APPROVE IT / eSign (No longer used by the Army) back to top The ideas on this website are from my personal experience. SCARD_E_SYSTEM_CANCELLED0x80100012LThe action was cancelled by the system, presumably to log off or shut down.

SCARD_W_CANCELLED_BY_USER0x8010006ELThe action was canceled by the user. If you get the same kind of problem, your reader is probably faulty. Solution 6-1: Step 1: Open Lotus Forms Viewer (not a specific form). If yours is the correct version, please try the ideas below: Solution 3-2:In Internet Explorer, Go to tools, Internet options, Security (tab) -Click on trusted sites and change the

Solution 2: Change the following registry key to 0 from 1 by going to Start, Run, type in "Regedit" (without the quotes) and navigate to: HKEY_LOCAL_MACHINE\Software\ActivCard\ActiveClient\Notification\NoReaderWarning\Enable Problem 3: Copy it into C:\Program Files\ActivIdentity\ActivClient\. If just configuring another computer with reader and software it should be done FROM THE CONSOLE of that machine. Solution 3-5: Open Internet Explorer, Tools, Internet Options, Advanced Tab, Under security scroll to Allow Active Content to run in files on My computer and uncheck it.

Please back up your registry before proceeding.