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Sophos Error 1920 Service Failed Start

Sophos Community Search User Help Site Search User communities Email Appliance Endpoint Security and Control Free Tools Mobile Device Protection PureMessage Reflexion SafeGuard Encryption Server Protection Sophos Central Sophos Clean Sophos I attached the MSI log hereSophos Network Threat Protection Install Log 20160617 095514.txt in the Event Log, it showed upError 1920. Live Sales Chat Have questions? Another installation is in progress10 Mar 2015Sophos Anti-Virus fails to install with error 192006 Mar 2015Error 'savd.scanner.died Terminated a scan processor' is seen when upgrading to Sophos Anti-Virus for Linux 9.8.318 http://phabletkeyboards.com/sophos-error/sophos-error-1920.php

After the update has been installed, restart your computer and check if the update was installed. Navigate to HKEY_CLASSES_ROOT\CLSID\{88D969C1-F192-11D4-A65F-0040963251E5}\InProcServer32\ Double-click 'Default'. Service 'Sophos System Protection Service' (sophossps) failed to start Article ID: 124021 Updated: 30 Apr 2016 2 people found this helpful Available in: English | Español | Italiano | 日本語 | F.

All rights reserved. Alternatively for licensed products open a support ticket. Search the list in Installed Updates for KB3072630. If you need technical support please post a question to our community.

Open the folder C:\WINDOWS\WinSxS\x86_Microsoft.MSXML2R_6bd6b9abf345378f_4.1.0.0_x-ww_29c3ad6a\ and check to see if it contains the file Msxml4.dll If the file is not there, you must make a copy and try to paste it in To control third party cookies, you can also adjust your browser settings. Check Registry Permissions for HKEY_LOCAL_MACHINE\SOFTWARE\SOPHOS Open Windows Services and stop the Sophos Anti-Virus service. On the affected computer, open Windows Services and manually start the 'Sophos Agent' and/or 'Sophos Message Router' service.

To do this, right-click the file, select Properties|Security and change the permissions as necessary. (For more information on setting Windows file permissions, refer to your Windows documentation.) Article appears in the Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. How to check if the update was installed Click Start, type View installed updates in the search field and click View installed updates.

PureMessage Good news for you. Ensure that the permissions are set correctly: the 'Administrators' and 'System' groups should have 'Full Control'; the 'Creator Owner' group should have 'Special Permissions'; and the 'Users' group should have 'Read Every comment submitted here is read (by a human) but we do not reply to specific technical questions. Close Products Network SG UTM The ultimate network security package.

Bad news for spam. Verify that you have sufficient privileges to start system services. Double-click the Sophos Anti-Virus.msi file to see if this fixed the problem. The msiexec.exe Properties window will appear.

How to update msiexec.exe Follow the instructions in MS15-074 / KB3072630 in theRelated informationsection to download and install the update for your OS. my review here Check Group Policy restrictions If the computer is on a network, you might have a Group Policy restriction set on the system that is preventing the NT AUTHORITY\LocalService account from starting Continue Learn More Some cookies on this site are essential, and the site won't work as expected without them. It should have a value of C:\WINDOWS\system32\msxml4.dll. (or on Windows 2000: C:\WINNT\System32\msxml4.dll).

If any of the groups are missing, simply add the group and set the permissions required, then double-click the Sophos Anti-Virus.msi file to see if this fixed the problem. By using our site you accept the terms of our Privacy Policy. To do this, open the SAVXP folder on the installation CD or in the central installation directory (\\[servername]\SophosUpdate\CIDs\[serial number]\SAVSCFXP\SAVXP\) and double-click the Sophos Anti-Virus.msi file. http://phabletkeyboards.com/sophos-error/sophos-error-1920-windows-7.php Double-click the ProcMon icon to open Process Monitor.

System error 258.08 Oct 2015Sophos Competitor Removal Tool: significant files and information04 Sep 2015Error 1610 or Error 1612 occurs when upgrading or uninstalling Sophos Endpoint Security and Control04 Sep 2015Error 00000067 It may do this multiple times. Download Process Monitor from the Microsoft site: http://technet.microsoft.com/en-us/sysinternals/bb896645 There is no need to install Process Monitor: just unzip the download file and copy the utility onto the affected computer.

These may resemble: "Detection of product '{C12953C2-4F15-4A6C-91BC-511B96AE2775}',
feature
'Main', component '{5617BF49-9195-4C35-B9AD-F8D165DE25BB}' failed.

If it is not, make a backup copy of the registry key and then add a check mark to the "inherit permissions from parent..." check box. Sophos Community Search User Help Site Search User communities Email Appliance Endpoint Security and Control Free Tools Mobile Device Protection PureMessage Reflexion SafeGuard Encryption Server Protection Sophos Central Sophos Clean Sophos Article appears in the following topics Endpoint Security and Control Endpoint Security and Control > Management Endpoint Security and Control > Management > Remote Management System Endpoint Security and Control > In the 'Group or user names list' set the 'Everyone' Group to 'Full Control'.

Re-register msxml4.dll Click Start|Run and type %windir%\System32\regsvr32.exe msxml4.dll then press Enter. Note: Windows 10 users must search for KB3074683. Free Tools Try out tools for use at home. navigate to this website Secure Web Gateway Complete web protection everywhere.

Search Sign In Overview Support Packages Download Documentation Training Contact Support Knowledgebase Threat Center Contact Support Downloads and Updates Documentation Product Retirements Sophos endpoint and PureMessage SafeGuard Sophos products that have Check the same entry under HKEY_CLASSES_ROOT\CLSID\{88D969C0-F192-11D4-A65F-0040963251E5}\InProcServer32\ Double-click the Sophos Anti-Virus.msi file to see if this fixed the problem. SophosLabs Behind the scene of our 24/7 security. Our expertise.

An error occurred while running the customer action 'WaitUntilFileUnlocked'21 Apr 2015Windows error: Error 1500. All policies that are applied to the computer or user will be listed in the snap-in. Click Start, type msiexec.exe in the search field, right-click msiexec.exe and click Properties. Note: These groups are local groups, so if the system in question is in a Domain, you may need to change the search location to the local computer.

We'd love to hear about it! Partners Support Company Downloads Free Trials All product trials in one place. The 'Resultant Set of Policy' snap-in opens. A tool such as Autoruns (http://technet.microsoft.com/en-gb/sysinternals/bb963902.aspx) from Microsoft can be useful for such a task.

Click the Details tab and check that the File version / Product version is 5.0.7601.18896. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket. Server Protection Security optimized for servers.

The resource 'C:\WINDOWS\WinSxS\x86_Microsoft.MSXML2R_6bd6b9abf345378f_4.1.0.0_x-ww_29c3ad6a\msxml4r.dll' does not exist." This error may be seen on Sophos Anti-Virus for Windows NT and Sophos Anti-Virus for Windows 2000+. Click Start|Run and type rsop.msc and press Enter. We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links.

I have a Windows 7 - 64bit Service pack 1 PC in my Domain. Check permissions on Program Files folder Open Windows Explorer and open the C:\ drive Right-click on Program Files and select 'Properties' and then click the 'Security' tab. Service 'Sophos System Protection Service' (sophossps) failed to start.