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Sophos Error Event Id 7023

Pip commented · March 25, 2016 17:27 · Flag as inappropriateFlag as inappropriate · Delete… Fixed in SAV Version 10.6.x :) Pip commented · June 05, 2015 20:17 · Flag as I have installed this product many many many times before, but this is my first experience with version 4. If I leave the installation long enough, the other Exchange services and puremessage The login failed Cause There are various causes for this issue. Ja Nein Kommentar Senden Sophos Footer T&Cs Help Cookie Info Contact Support © 1997 - 2016 Sophos Ltd. http://phabletkeyboards.com/sophos-error/sophos-error-event-decode-unavailable.php

Sophos Community Search User Help Site Search User communities Email Appliance Endpoint Security and Control Free Tools Mobile Device Protection PureMessage Reflexion SafeGuard Encryption Server Protection Sophos Central Sophos Clean Sophos In the system event log    a. ‘‘‘‘Could not start the Sophos Anti-Virus service on Local Computer.  Error 0x800004005: Unspecified error’’’’So, it appears to be after the SECOND reboot is when it invalid email (thinking…) Reset or sign in with UserVoice password Forgot password? The contents of the file from today are:2012-07-21 05:57:48 CEventLogger::LogEventError unable to log the following error to the EventLog: a003000b SOFTWARE\SOPHOS\SAVService\Application (null) (null) 2012-07-21 05:57:48 CStartupManager::ReadRegistryApplication: OpenKeyInto(SOFTWARE\SOPHOS\SAVService\Application) returned 0x80070005 2012-07-21 05:57:48 try this

Grr:815 QC 0 15 Jan 2010 6:56 PM StevieB wrote:I raised a call with Sophos yesterday, they sent me the same script that QC pointed me at. All rights reserved. Edit the Windows group policy, temporarily disabling any options which are resulting in the prompt for a reboot/login 3.

  1. What to do Check the database account can log on to the management server computer, no policy is preventing it (DC - admins only for example) Check the account details specified
  2. When the machine is booted the Sophos icon in the System Tray is normal but within a minute it changes to one with a red cross.
  3. As a result, the database user does not have access to the database.
  4. The login failed. [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied.
  5. Sophos Community Suche Benutzer Help Site Suche Benutzer communities Email Appliance Endpoint Security and Control Free Tools Mobile Device Protection PureMessage Reflexion SafeGuard Encryption Server Protection Sophos Central Sophos Clean Sophos

As a result, the database user does not have access to the database. Event Type: Error Event Source: Sophos Anti-Virus Event Category: None Event ID: 0 Date: 14/01/2010 Time: 14:21:03 User: N/A Computer: XXXXXXXXX Description: Exception caught in CInfrastructureModule::PreMessageLoopAnd my System event log has All rights reserved. Main SAV component first (said no to rebooting immediately)    b.

Delete object from the SAV console4. Note:You may also see a 'Failure Audit', Event ID 18456 from source MSSQL$SOPHOS in the application event log. Running the command:sqlcmd -E -S .\SOPHOS -Q "select * from sysdatabases"Will list the databases in a local SOPHOS named SQL instance. https://community.sophos.com/kb/en-us/113946 Runtime error pops up ‘‘‘‘RunTime Error!  Program: C:\Program Files\Sophos\AutoUpdate\ALsvc.exe This application has requested the Runtime to terminate it in an unusual way.  Please contact the applications support team for more information.’’’’  

What to Do Check that the database exists in the SQL instance. The database account is not a member of the Windows 'Sophos DB Admins' group. All rights reserved. The database account does not have sufficient rights to access the database.

Sophos Community Search User Help Site Search User communities Email Appliance Endpoint Security and Control Free Tools Mobile Device Protection PureMessage Reflexion SafeGuard Encryption Server Protection Sophos Central Sophos Clean Sophos If not, add the database user to the group and restart the "Sophos Management Service". looking for ComponentManager I found this (just the first example, this script is all over the internet. See article17323for a list of expected databases for each version of Enterprise Console.

Alternativ können Sie für lizenzierte Produkte auch ein Support-Ticket öffnen. my review here Open a command prompt with administrator rights and run the below command: gpupdate /force confirm that this prompts for a reboot/login 2. Note: it is very important to have a backup of the key: HKEY_LOCAL_MACHINE\SOFTWARE\Sophos\Certification Manager\CertAuthStore \ put it in a safe if you have to :) Note: Also ensure the wow6432node is The login failed Cause There are various causes for this issue.

If you cannot find the error attempt to restart the Sophos Management Service from the Windows Services list (Start | Run | Type: services.msc | Press return), refresh the Event Viewer Providing that the correct databaseexists and thedatabase account is a member of the Windows security group 'Sophos DB Admins', it is likely that the SID of this group in Windows is The login failed.:13755 JezOldfield 0 8 Jun 2011 8:22 PM placebo - thanks for this , but got stuck on stepo 5 - even though i removed the user and passwrod click site KG - a Sophos company Your password has been reset Due to a security incident we have reset your password.

This same message is also logged in the SQL Server ERRORLOG file. Alternatively for licensed products open a support ticket. And how does it fail?BTW: If you do not want to pay the PC a visit - there's a not too complicated way to run SDU "from remote" (if you have

I wonder if the Sophos management service is attempting to connect to the SQL instance before it has started or possibly before the database has loaded.

If you need technical support please post a question to our community. Cannot open database SOPHOS521 requested by the login. What To Do Identify the Event ID for the error code Check the client computer's Event Log for the Sophos Anti-Virus Event ID error you wish to suppress. First seen in Enterprise Console 4.5.0Sophos Enterprise Manager 4.7.0 What To Do Open the Windows Application event log On the computer running the Sophos Management server open the Windows event viewer

If you already had the Event Viewer open when the error was logged you must refresh the log to show the error. Cannot open database SOPHOS51 requested by the login. The database account does not have sufficient rights to access the database. navigate to this website Note:If the database component is installed on a domain controller this will be a domain local group, otherwise, it will be a local group.

Providing that the correct databaseexists and thedatabase account is a member of the Windows security group 'Sophos DB Admins', it is likely that the SID of the group in Windows is That's very helpful, Mr Sophos!Does anyone out there have any ideas as this is really doing my head in?!?!:43115 Reginald 0 6 Sep 2013 4:25 PM Hi, Both the previous postings Ensure that this Windows account is a member of the Windows security group 'Sophos DB Admins'. To fix this issue, run the following commands, substituting SERVERNAME for your domain name if 'Sophos DB Admins' is a domain group; otherwise enter the computer name where the 'Sophos DB

Providing that the correct databaseexists and thedatabase account is a member of the Windows security group 'Sophos DB Admins', it is likely that the SID of this group in Windows is Note: The square brackets are required. I tried this 4 times, trying stopping services manually myself but still did not work.Puremessage services are showing as installed - but not listed in Programs, so cannot be uninstalled.Help - Sophos Community Search User Help Site Search User communities Email Appliance Endpoint Security and Control Free Tools Mobile Device Protection PureMessage Reflexion SafeGuard Encryption Server Protection Sophos Central Sophos Clean Sophos

What if the error shown is not listed above? Alternatively for licensed products open a support ticket. In the 'Description' field note the message that begins with the word 'Data:'. Ensure that the SQL server referenced in the connection string can be resolved by the management server (ping and nslookup).

If the database does not exist in the SQL instance you need to create it either by running the installer or running the scripts. You could always attempt to make the Sophos management service dependant on the SQL service that provides the instance Sophos is using if this turns out to be the case.