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Sophos Error Library

For documentation of the Home Edition (there are some differences in versions of Sophos Anti-Virus for Mac OS X) click here. From the Sophos Preferences window, re-enable on-access scanning. This MSDN Blog covers how to repair .NET 4.0. Whenalerted to the presence of malware, you should open the Quarantine Manager (the part of Sophos Anti-Virus that lists what was detected) and remove the malware. More about the author

All rights reserved. Navigate to the date and time indicated by YYYY-MM-DD in the file path, and then follow the path to the detected file within Time Machine. All hidden files and folders will now be visible. If the file path contains /Backups.backupdb/, Make a note of the complete file path.

All rights reserved. Thanks, spike:5189 NLNAV 0 28 Sep 2010 10:36 AM Spike,I know what went wrong. That will make it easier to find for other community members, More later, hopefully. Note: Version 4.0 to 5.1 of Sophos Enterprise Console do not require .NET 4.0 to be installed.

  1. Probably network problems?:1765 AK 0 6 Apr 2010 3:58 PM Could be that the indexing service has those files locked?
  2. That will make it easier to find for other community members, More later, hopefully.
  3. Click here to go to the product suggestion community EM console shows updating error / Error 4081 showing in sophos Em library eventlog Goodday,We are usingSophos Em Library 1.3.2Sophos Enterprise Console
  4. There arelikelyto be other '2.x' registry key values under 'HKEY_CLASSES_ROOT\TypeLib\{BED7F4EA-1A96-11D2-8F08-00A0C9A6186D' whichcould have references to 'mscorlib.tlb'.
  5. See the following video on how to cleanup an infection on Mac OS X: For Home Edition (free) users: If you are using the Free (Home Edition) of Sophos Anti-Virus the

What To Do Choose only one solution from the following: Solution 1 - Reinstall .NET 4.0 (Recommended) If .NET 4.0 is required by other applications on the PC, .NET 4.0 should Watchthe video of creating different types of scans: Applies to the following Sophos products and versions Sophos Anti-Virus for Mac OS X v9.x, Sophos Anti-Virus for Mac Home Edition v9.x How Open the Caches folder and put the containing Java folder in the trash. Bootcamp.

If there are any threats for which the action available is 'Clean up', go back to step 4. Click the Action Available column heading again. Any threats that are cleaned up are cleared from the list. Empty the trash.

In the Options tab, select 'Delete threat' from the drop down menu. From the Sophos Preferences window, re-enable on-access scanning. notice that they are mostly .url files?http://www.sophos.com/support/knowledgebase/article/59494.htmlA bit of a guess, but worth a check.:2268 Sophos Footer T&Cs Help Cookie Info Contact Support © 1997 - 2016 Sophos Ltd. Can't find it in the reply section.Peter:5193 QC 0 28 Sep 2010 11:45 AM Accept as solution is (now) in the Options drop down (top right corner of the message) Christian

From the Sophos Preferences window, re-enable on-access scanning. Happens only sporadically. INDEX 0x80070005 Failed to update central installation "\\Iccwm1\InterChk\ESXP". Control or right-click the file, and select 'Delete All Backups of '.

If you receive a "Clean up failed" message, you can search/post a message on theSophos Community. http://phabletkeyboards.com/sophos-error/sophos-error-1719.php Reboot the Mac into Windows. Christian:5186 NLNAV 0 27 Sep 2010 6:50 PM Christian,Thank you for the solution. Click the 'Action Available' column heading again.

Christian:1508 UACITSS 0 10 Mar 2010 12:49 AM FWIW, I'm seeing the same error messages. Sophos Community Search User Help Site Search User communities Email Appliance Endpoint Security and Control Free Tools Mobile Device Protection PureMessage Reflexion SafeGuard Encryption Server Protection Sophos Central Sophos Clean Sophos If not, continue with step 12. click site INDEX 0x80070005 The deployment DLL failed during processing.

This is invaluable to us to ensure that we continually strive to give our customers the best information possible. Article appears in the following topics Endpoint Security and Control Free antivirus & tools for desktops Endpoint Security and Control > Endpoint Protection Free antivirus & tools for desktops > Mac INDEX 0x80070005 Could not open file "\\Iccwm1\InterChk\ESXP\\savxp\program files\sophos\sophos anti-virus\sophos anti-virus (de).url".

Open your Mail program, and delete the email with the malicious attachment whose name matches that in the file path.

If there are any threats for which the action available is 'Clean up manually', this indicates that you must create a custom scan. INDEX 0x80070005 Could not open file "\\Iccwm1\InterChk\ESXP\\savxp\program files\sophos\sophos anti-virus\sophos anti-virus.url". If you only have one account, this is the administrator account to use. Click the 'Action Available' column heading again.

Since last week the up to date column in Sophos enterprise console shows for every client "Not Since 9/21/2010 ....". INDEX 0x80070005 Could not open file "\\Iccwm1\InterChk\ESXP\\savxp\program files\sophos\sophos anti-virus\sophos anti-virus (es).url". If any threats still exist as 'Clean up manually' after performing the custom scan with the Delete option, the files are probably contained on a backup volume or inside an archive. navigate to this website Go to the Finder, hold down the Option key, and from the Go menu select Library.

I think this is indicating that the clients won't update.The event log is showing these errors:Event Type: WarningEvent Source: Sophos EM LibraryEvent Category: UpdateEvent ID: 4081Date:  9/27/2010Time:  11:38:51 AMUser:  N/AComputer: ServerDescription:The "\\Server\SophosEM" library update task has succeeded, but there INDEX 0x80070005 Could not delete "\\Iccwm1\InterChk\ESXP\\savxp\agen-mom.ide".\\Iccwm1\InterChk\ESXP\\savxp\program files\sophos\sophos anti-virus\sophos anti-virus (zh_cn).url".\\Iccwm1\InterChk\ESXP\\savxp\program files\sophos\sophos anti-virus\sophos anti-virus (ja).url".\\Iccwm1\InterChk\ESXP\\savxp\program files\sophos\sophos anti-virus\sophos anti-virus (fr).url".\\Iccwm1\InterChk\ESXP\\savxp\program files\sophos\sophos anti-virus\sophos anti-virus (es).url".\\Iccwm1\InterChk\ESXP\\savxp\program files\sophos\sophos anti-virus\sophos anti-virus (it).url".\\Iccwm1\InterChk\ESXP\\savxp\program files\sophos\sophos anti-virus\sophos anti-virus (de).url".\\Iccwm1\InterChk\ESXP\\savxp\program files\sophos\sophos Yes No Comment Submit Sophos Footer T&Cs Help Cookie Info Contact Support © 1997 - 2016 Sophos Ltd. Solution 2 - Remove the problem registry reference Note: These steps will delete a registry key that could impact other installed applications, before continuing, ensure that .NET 4.0 has been uninstalled

Sophos Community Search User Help Site Search User communities Email Appliance Endpoint Security and Control Free Tools Mobile Device Protection PureMessage Reflexion SafeGuard Encryption Server Protection Sophos Central Sophos Clean Sophos Click Done. Then reboot, to ensure everything is cleared from memory too. Using Windows Explorer browse to the location of the threat and delete manually.

It was working fine. If a folder in the path which you need to navigate has a 'Do not enter' red circle on it, select that folder and click 'Open'. It's working again.Regards,Peter--- edit--Looks like, when making the first post, something went wrong with my account :smileyindifferent::5188 spike 0 27 Sep 2010 7:38 PM Hi Peter, What seemed to go wrong Sophos Community Search User Help Site Search User communities Email Appliance Endpoint Security and Control Free Tools Mobile Device Protection PureMessage Reflexion SafeGuard Encryption Server Protection Sophos Central Sophos Clean Sophos

INDEX 0x80070005 Could not open file "\\Iccwm1\InterChk\ESXP\\savxp\program files\sophos\sophos anti-virus\sophos anti-virus (zh_tw).url". There is an old account made by me and i accendently used that one to create the first post. If you need technical support please post a question to our community. Can't find it in the reply section.Peter:5193 QC 0 28 Sep 2010 11:45 AM Accept as solution is (now) in the Options drop down (top right corner of the message) Christian

If QC's post contained the fix you needed, why not mark it an Accepted Solution? Not everything in there is related to our software - our files contain the name "Sophos".:1020724 mdiota 0 12 May 2015 12:24 AM Hi, thank you for your reply.When I run Since last week the up to date column in Sophos enterprise console shows for every client "Not Since 9/21/2010 ....". INDEX 0x80070005 Could not open file "\\Iccwm1\InterChk\ESXP\\savxp\program files\sophos\sophos anti-virus\sophos anti-virus (ja).url".